Run customer and expert interviews at scale. Surface the insights that change the outcome.

Tirro conducts hundreds of customer and expert interviews simultaneously, synthesises the findings, and lets you interrogate the data so your team spends time on decisions, not logistics.

Trusted by leading corporates, consultancies, private equity firms and hedge funds globally.

The problem

Secondary research is no longer a competitive advantage

ChatGPT and AI tools have commoditised desk research. The edge now comes from primary research. But expert calls are slow to arrange, expensive to run, and hard to synthesise at scale. Most teams manage a handful per engagement. Tirro lets you run hundreds.

Our solution

Tirro is your always-on primary research engine

Tirro deploys AI voice agents that conduct customer and expert interviews at a scale no human team can match. It captures, transcribes, synthesises, then lets you query the findings as if you had read every transcript yourself.

Scale instantly

Run 10 or 1,000 interviews simultaneously.

Synthesise automatically

Every interview captured and ready for interrogation.

Decide faster

Ask questions across your entire expert dataset and get cited answers in seconds.

Use cases

Commercial due diligence

Interview customers, channel partners, and industry experts at scale to validate market size, competitive dynamics, and the target's positioning.

Investment thesis validation

Test your thesis against real expert opinion. Surface risks, assumptions, and blind spots.

How Tirro works

From brief to insight in five steps

Step 01

Set your research brief

Define what you need to know and configure your interview guide, tailored to your research topic.

Q: How quickly is the market growing?

Q: Who are the key competitors?

Q: How satisfied are you with the product?

Step 02

Identify your audience

Source through your own network or connect to samples directly via Tirro.

Tirro

Tom Smith

Cybersecurity Manager

Step 03

Deploy calls at scale

Tirro conducts AI voice interviews simultaneously, following up intelligently and probing for depth.

“There are 0 decision-making bottlenecks during procurement.”

Step 04

Transcribe and quality-score

Every interview is transcribed and scored automatically. Vague or low-signal answers are flagged for follow-up.

Q: How quickly is the market growing?

A: The market is growing at a steady 10% CAGR, with strongest momentum in enterprise segments.

Q: What are the key risks to suppliers?

A: The main risk is inflation and input cost volatility, followed by vendor concentration.

Step 05

Synthesise insights across the programme

Query your full dataset and get cited, evidence-backed answers drawn from every conversation.

01

The market is growing at 5% CAGR

02

Interviewees consistently highlighted inflation as a risk

03

The NPS is +71

Benefits

Why research teams choose Tirro

Speed

Complete a full customer or expert programme in hours, not weeks. Never miss a deal window.

Scale

Run hundreds of interviews simultaneously for more robust, defensible conclusions.

Adaptability

Tirro probes and follows up like a skilled interviewer, and can co-lead interviews alongside human interviewers.

Security

Enterprise-grade security including role-based access and data residency controls built in.

Fraud detection

Flags inconsistent or coached responses before they contaminate your findings.

Single knowledge base

AI and human interviews all in one place, so every engagement benefits from everything your firm has ever learned.

Ready to run better research, faster?

Book a demo and see how Tirro can transform your market research and due diligence workflow.